A: We provide different packaging options such as cartons, wooden cases, wooden frames and steel frames, depending on customer requirements and product specifications.
A: Our standard payment terms are 30% deposit in advance and 70% before shipment.
Before shipment, we will provide packing photos and weight details for confirmation.
A: After receiving the deposit, the preparation time is usually 3–15 days depending on the order.
The shipping time depends on the logistics company and the destination distance.
Q: Can you produce according to the samples?
A: Yes, we can produce according to your samples or technical drawings.
Q: What is your sample policy?
A: We can provide samples if the parts are available in stock.
However, the sample cost and courier cost should be paid by the customer.
Q: Do you test all your goods before delivery?
A: Yes, we conduct 100% inspection before delivery.
We also take photos for record and can provide them to customers for confirmation.
Q: Do you offer credit terms?
A: For long-term customers with 1–3 years of stable cooperation, we may offer credit terms such as weekly or monthly settlement.
Q: What logistics company do you usually work with?
A: We usually cooperate with Qingdao Yuhui International Logistics Co., Ltd., and shipments are typically arranged through Qingdao Port.